Bronze Silver Users Duplicate Line Items

Incident Report for Connex

Resolved

This incident has been resolved.
Posted Apr 28, 2026 - 13:12 EDT

Identified

We will implement a fix tomorrow. We have rolled back a recent change. Delete sales from 4/24 to 4/26 and run a manual sync. https://help.connexecommerce.com/hc/how-do-i-manually-sync-sales-to-quickbooks-desktop
Posted Apr 27, 2026 - 11:34 EDT
This incident affected: Connex for QuickBooks - QuickBooks Online Users.