All Systems Operational

About This Site

Welcome to the Connex Status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here. Subscribe to get email notifications whenever we create, updates or resolves an incident.

As always, if you are experiencing any issues with Connex, don't hesitate to get in touch with us by submitting a ticket at our help center: https://help.syncwithconnex.com/. We'll get back to you as soon as we can.

Connex Store ? Operational
90 days ago
100.0 % uptime
Today
Connex for QuickBooks Online ? Operational
90 days ago
99.92 % uptime
Today
Connex for QuickBooks Desktop ? Operational
90 days ago
100.0 % uptime
Today
Connex Help Center Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Dec 16, 2019

No incidents reported today.

Dec 15, 2019

No incidents reported.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019

No incidents reported.

Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019
Resolved - If you selected create no new products and the shipping method is missing, Connex fails to sync all orders in a given time frame. Please add a rule to map all the shipping methods to a single code:

https://help.syncwithconnex.com/hc/en-us/articles/208225516-How-can-I-use-a-single-code-for-shipping-and-discounts-

If it continues to fail, login to Connex. Click manage. Expand missing products. Select create new. On Tuesday, select flag as error and map.

Our team shall publish a change tomorrow to address the issue.
Dec 2, 11:31 EST