Authenticate Failed Amazon

Incident Report for Connex

Resolved

This incident has been resolved.
Posted Apr 16, 2025 - 14:09 EDT

Identified

If you use Amazon and QuickBooks Enterprise, you receive authentication failed. The error says the operation has timed out. Please use our database sync: https://help.connexecommerce.com/hc/sync-a-large-number-of-orders-using-the-connex-database
Posted Apr 10, 2025 - 11:20 EDT
This incident affected: Connex for QuickBooks - Desktop Users.